Daniel McLaughlin

Daniel McLaughlin, M.H.A, is the director of the Center for Health and Medical Affairs in the Opus College of Business and is active in teaching, research and speaking at the university, with a special emphasis on health care operations and policy. He also provides consulting services to health care and governmental organizations. McLaughlin is the author of a number of textbooks and management guides published by the American College of Healthcare Executives. He holds degrees in electrical engineering and health care administration from the University of Minnesota.

From 1984 to 1992, McLaughlin was the administrator and CEO of Hennepin County Medical Center – the Level 1 Trauma center in Minneapolis, MN. He served as the chair of the National Association of Public Hospitals and Health Systems and served on President Clinton’s Task force on Health Care Reform in 1993. He was the associate administrator for Hennepin County and developed strategies for the health, social service and criminal justice systems. He has been with the University of St. Thomas since 2000.

Conference Track: Provider Perspectives: What Do Our Customers Want?